Sustainable Maturity Model for e-Governance : An Indian Scenario

Vol-4 | Issue-01 | January-2019 | Published Online: 10 January 2019    PDF ( 571 KB )
DOI: https://doi.org/10.5281/zenodo.2552411
Author(s)
Dr.(Mrs.) Prajakta N.Warale 1; Dr.(Mrs.)Hemalatha Diwakar 2

1Associate Professor, RD’s Rajgad Institute of Management Research & Development, Pune, Maharashtra(India)

2Ex-state Bank of India Chair Professor, National Institute of Bank Management, Pune, Maharashtra (India)

Abstract

Last couple of years India has witnessed tremendous changes in the field of e-governance. The central government and all the states in India have been very active in introducing various e-governance initiatives to provide good services to the citizens. At present, the government of India has heterogeneous initiatives at every stage which are functioning in non-integrated manner. This has resulted into slow and uneven growth in e-governance projects. [Warale &Diwakar,2016].To achieve ultimate aim of e-governance, i.e. service Anytime and Anywhere in Integrated manner (AAI) it is necessary to assimilate these initiatives with standard maturity model. In this research paper, the researchers have presented an e-governance maturity model practically adaptable to Indian scenario [Warale &Diwakar, 2016].

Keywords
e-governance, AAI, Maturity, e-Governance maturity model, integration
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