Digitalisation and Human Resource: Challenges & Opportunities in Indian Rural Banks

The banking system in India encompasses a huge canvas of history, which covers the standard banking practices from the time of Britishers to the reforms period, nationalisation to privatisation of banks and now increasing numbers of foreign banks in India. The modern world within which we live is dominated by the concept called ―Digitalisation‖. The modern world within which we live is dominated by the concept called ―Digitalisation‖. The business profile of banks has transformed dramatically to incorporate non- traditional activities like merchant banking, mutual funds, new financial services and products and therefore the human resource development. The changes staring within the face of bankers relates to the elemental way of banking-which is undergoing rapid transformation within the world of today. The key challenge faced by banks today is to shield the falling margins thanks to the impact of competition. Another significant impact of banks today is that the use of technology. The concept of digitalisation has been playing major role all told sectors of the economy and banking sector isn't exception to that. Digitalisation has become decisive for Indian Banking sector, which plays major role in furthering financial inclusion and which is principally concerned with providing better services to customers together with a chance to achieve more in near future. All this can be possible with the assistance of efficient human resource management. However, the challenges faced within the HR front are numerous and want to be handled diligently. this paper attempts to spot few HR challenges with-in the Indian Banking Context and suggests mechanisms to handle them. Even though Indian banking sector is moving towards digitalisation, there are various issues and challenges to be ad-dressed, especially in rural banking. This conceptual research paper is a shot made to research the problems and challenges within the area of Digitalisation and Human Resource of Rural Banking and to achieve a replacement perspective in this area.