A Study of Awareness of Consumer Right

Vol-4 | Issue-03 | March 2019 | Published Online: 13 March 2019    PDF ( 165 KB )
Author(s)
B. Indira 1; Dr. Amit Mittal 2

1Research scholar Sri Satya Sai University, Sehore, Bhopal

2Research Supervisor Sri Satya Sai University, Sehore, Bhopal

Abstract

In a country like India, where the majority of consumers are poor, vulnerable and disorderly, and governments have given eight consumer rights to their citizens, most uneducated people have no knowledge of their rights. In addition, the Indian market is typically a market for salespeople and innocent customers can be duped very quickly. It has now become clear that a typical customer is neither educated nor competent. It needs support from a scrupulous seller and defense. A user is unable to put the civil court before him. The development process, together with the increasing process of globalization and liberalization, has raised the number of consumer problems. In the political, economic and social plans of many countries, consumer protection has gained an important place. In India, the Government has taken numerous steps to protect consumers, including legislation. A rising customer is now being fooled in different ways. The government provides us with a range of consumer protections, consumer regulations, consumer legislation and consumer laws to protect consumers. In 1986, a “the Consumer Protection Act” was introduced by the Central Government to protect consumers.

Keywords
Awareness, consumer rights, protection, globalization, Indian society.
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