The Need of Trained Hospitality Professionals in Service Sector in India
| Vol-4 | Issue-6 | June 2019 | Published Online: 12 June 2019 PDF ( 332 KB ) | ||
| Author(s) | ||
| Mr. Ajay S.Budke 1; Mr. Rohit Pasi 2 | ||
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1Associate Professor, MTM, BA, D.HMCT (India) 2Student, T.Y B.SC - H.S, Bharati Vidyapeeth College of Hotel & Tourism Management Studies CBD Belapur, Navi Mumbai (India) |
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| Abstract | ||
The hospitality industry is one of the major contributor in the world economy. This industry requires many trained professional to play the role. Whereas in India, there are many workers who are currently pursuing their career in hospitality without a proper formal qualification, for them Experience and enthusiasm is their qualification. However, in an increasing sophisticated and competitive global market, experience and enthusiasm are no longer enough without a proper professional training. Service sector needs to be sustaining with changes at global market and for that trained professionals are the need of an hour. Since travel and tourism has increased, this led the people to explore different level of services across the globe. This has raised the expectation of today’s client and thus there is requirement of trained hospitality professional to match their expectations. Hence this study talks about the training in hospitality and its importance for all service sector. This research also highlights increasing demand of the trained hospitality professional in different service sectors in India. |
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| Keywords | ||
| Trained professional, training, Hospitality sector, Service, Customer satisfaction. | ||
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