Satisfaction Level of Salaried Taxpayers towards E-filing: Demographic Perspective

In the present time, technology has become the key enabler for e-governanc. E-filing of income tax is the major project of income tax department under e-governance system where we can file return from anywhere without visiting to department. This study attempted to investigate the satisfaction level of salaried taxpayers towards e-filing as per demographic perspaactive. The data were collected from respondents using questionnaire method. Questionnaire consists five key points like Highly Satisfied (HS), Satisfied (S), Neutral (N), Dissatisfied (DS) and Highly Dissatisfied (HDS).