Impact of Organizational Citizenship Behavior on Job Performance in Indian IT Companies

According to various studies conducted since the introduction of the concept, OCB has noticeable effects on individual –level outcomes such as: performance evaluations, decisions regarding rewards allocation, absenteeism, fluctuation, and employee withdrawal, relationship with direct superiors or learning and development. Moreover OCB is not related with gender but level of education has more positive probability in displaying OCB behaviors. The more committed to the labor union an employee is, the less likely is to exhibit OCB. The IT companies displayed that OCB. Organizational Citizenship behavior is presumed as one of the emerging management concepts that are being emphasized for the organizational effectiveness. The present study has been undertaken in order to find the methods and benefits of OCB and identify the factors affecting the OCB.