Impact of e-commerce on consumer buying behavior of Chhattisgarh

Vol-4 | Issue-03 | March 2019 | Published Online: 13 March 2019    PDF ( 261 KB )
DOI: https://doi.org/10.5281/zenodo.2609237
Author(s)
Mishra Priyank (Dr.) 1; Biswas Priyanka 2

1Associate Professor, Department of Commerce, Dr. C.V. Raman University, Kargiroad, Bilaspur, Chhattisgarh (India)

2Research Scholar, Department of Commerce, Dr. C.V. Raman University, Kargiroad, Bilaspur, Chhattisgarh (India)

Abstract

This paper discusses the need of a study for online buying behavior of consumers in Chhattisgarh state. It also tries to report about the population status, literacy level, economic condition about the Chhattisgarh state and the scope of e-commerce. The paper also provides details of a government scheme, its implementation and the motives behind the launch of this scheme. This paper also showcases the awareness of digital knowledge among the people of Chhattisgarh especially, female population. This paper further discusses what e-commerce is and how it works in India. It also tries to portray the impact of e-commerce on the consumers buying behavior of Chhattisgarh state, constraints that are prevailing, and tries to find out outcomes through the study. The inspiration behind this study is to analyze the current penetration of e-commerce in the state of Chhattisgarh and provide fact-based reports and insights to plan new schemes and initiatives by government bodies and corporate for local sellers and the general population of the state.

Keywords
ecommerce, Chhattisgarh, buying behavior, consumer behavior
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