Drivers of Employee Engagement – A Chronological Literature Review Exclusively from India

The Indian economy is considered as the third largest economy of the world based on Purchasing Power Parity (PPP) and the sixth on the basis of Gross Domestic Product (GDP). India is expected to be in best three economic country within next 10-15 years. This country also diverse in the form of demographic and human capital. That‟s why it is more important to understand the engagement drivers of employees closely and formulate strategies to create and retain engaged employees. Employee engagement is associated with many desirable outcomes such as job satisfaction, intention to stay, high productivity, job performance and customer satisfaction. As such, the relevance of the present study lies with the fact that its findings will enable the firms identifies the areas needing attention for improvement in job satisfaction, job performance and customer satisfaction. This study making an attempt to explore the dimensions which are directly or indirectly impacting the engagement level and subsequent positive organizational outcomes through published research works. The span of the study is from 2007 to 2018 and exclusive findings from Indian scenario.