Critical factors for e-government Project success: Using AHP Approach

The ranking of Critical Success Factors (CSF) of e-government System help practitioners to identify vital factors that are essential for its success. The objective of this study is to rank the CSF of e-government projects using Multi-Criteria Decision Making technique (MCDM).The MCDM used here is Analytic Hierarchy Process (AHP) which determines the relative importance of the CSF. The study is planned in two phases. At the first phase critical success factors are identified through the literature review. At the second phase a pair wise comparison is done based on the AHP method to collect the opinions of 15 experts of organizations and academicians. The critical success factors in e-government projects were identified as part of the research findings along with their priorities and weights. The results obtained from AHP can also be used for ranking various e-government system projects.