An Exploratory Study on Employee Engagement in ISS Facility Services Ltd, Chennai

Vol-4 | Issue-01 | January-2019 | Published Online: 10 January 2019    PDF ( 592 KB )
DOI: https://doi.org/10.5281/zenodo.2555215
Author(s)
Dr.P.Govindasamy 1

1Assistant Professor, School of Management Studies, Vels Institute of Science, Technology and Advanced Studies, Chennai 600 117, Tamil Nadu (India)

Abstract

The reality of conducting business is behind with the actions and reactions of stakeholders i.e. peoples involved in running the day today affairs. So that the actions and reactions are imperative to decide the attitudes and behaviours of peoples the same is not unique at all times and also varying from people to people. In this perplexing scenario regardless of labour market conditions all over the globe, outstanding employees are always in short supply, compensation has emerged as necessary but not sufficient, whereas the business enterprise need to build in element of autonomy , challenges and scope of innovation in to their job to have a truly engaged workforce. The ultimatum for having a designed workforce in order to suit the above issues will only be possible a perfect job engagement program has prescribed by Prof. P.Robins in his book organization behaviour, p.85, i.e. an individual involvement with, satisfaction with ,and commitment for work they does. Hence this research is going to evaluate the issues of employee engagement in ISS Facility Service Ltd, Chennai. We have done on the topic “Study on employee engagement in ISS Facility Services Ltd, Chennai”. This study is based on descriptive research design. The data was collected with the help of a questionnaire. The questionnaire included 12 items that belongs to three categories. The sample size was 150 where in all the samples were the employees of ISS Facility Services Ltd, Chennai.

Keywords
Employee Attitude, Behavior, Engagement, Satisfaction, Involvement, Commitment
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