An Empirical study on Customers’ Opinion towards Mobile Banking in the City of Erode at Tamilnadu, India

Technology is evolving every new day and has its impact on everything. It is considered as the key driver for the changes taking place around the world. In the world of banking, technology has brought about a complete paradigm shift in the functioning of banks and delivery of banking services. Gone are the days when every banking transaction required a visit to the bank branch. But now, most of the transactions can be done from the comforts of one’s home and customers need not visit the bank branch for anything. Technology would be the key to the competitiveness of banking system. The growth of the mobile banking has added a different dimension to banking. Mobile banking could be a revolution in banking.