A Study on the Emotional Intelligence of Employees in the Textile Industry

Vol-3 | Issue-11 | November 2018 | Published Online: 10 November 2018    PDF ( 425 KB )
DOI: https://doi.org/10.5281/zenodo.1481965
Author(s)
Joshyja Jose 1; Preena Ann Varghese 2; Blettie Anil Jacob 3; Sherry Tony 4; Nithin John 5; Joel Benn Josh 6

1Assistant Professor, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

2BBA Student, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

3BBA Student, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

4BBA Student, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

5BBA Student, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

6BBA Student, Bachelor of Business Administration Dept., Saintgits College of Applied Sciences, Kottayam, Kerala (India)

Abstract

In today's scenario most of the employees are working under highly stressful environment. Thus emotional intelligence is an important aspect as it is necessary to understand how the employees handle their job in an emotionally stable manner. The study has been undertaken to understand the impact of emotional intelligence among the employees of textile industry. The emotional intelligence of employees is analysed on the basis of five key elements which are self-awareness, self-regulation, motivation, empathy and social skills. For the very purpose of the study, the employees from sales department of three reputed outlets in Kottayam District, Kerala are studied using a structured questionnaire.

Keywords
Emotional Intelligence, Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills
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