A Study on Relationship among Components of Dimensions of Perceived Risk in Web Based Shopping in Punjab

Vol-4 | Issue-03 | March 2019 | Published Online: 15 March 2019    PDF ( 223 KB )
Author(s)
Rakhi Bajaj 1

1Assistant Professor, Department of Management, Guru Nanak Girls College, Model Town, Ludhiana

Abstract

Perceived risk is perception of risk in web based shopping. Growth of Internet has resulted in boom in online shopping but it is comparatively less due to presence of perceived risk. Perceived risk is a critical issue having various dimensions such as perceived performance risk, perceived time risk, perceived psychological risk, perceived financial risk, perceived privacy risk and perceived source risk. The present paper is an attempt to identify dimensions of perceived risk and to find out correlation among components of these dimensions. The study will enable e tailors to reduce these dimensions. For this 400 valid questionnaires from high educational institutes of four major cities of Punjab were collected and studied. The study found significant correlation among components.

Keywords
Internet, web based shopping, perceived risk, financial risk, performance risk, time risk, privacy risk, social risk, psychological risk
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