A Study of Customer Relationship in Digital Marketing

Vol-3 | Issue-12 | December 2018 | Published Online: 10 December 2018    PDF ( 131 KB )
Author(s)
Dr Surjeet Kumar 1

1Principal, Shekhawati Institute of Technology, Sikar (India)

Abstract

In this study, it shows how brand communication, query management service, and interactivity can help marketers boost customer relationships. The use of digital marketing channels for building customer relationships and long-term loyalty has recently gained attention. Thispaper talks about the Customer Relationship in Digital Marketing.

Keywords
digital marketing, customer relationship management
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