Impact of E-Governance in the Work of Government Employees with Special Reference to Palakkad District
| ICSSR-NLSFIRU-2018 | SPECIAL ISSUE | SEP-2018 | Published Online: 05 October 2018 PDF ( 185 KB ) | ||
| Author(s) | ||
| Shafeela N 1 | ||
|
1Assistant Professor, Department of Commerce Mercy College Palakkad (India) |
||
| Abstract | ||
Now a day the role of government departments in the development of society is highly understood. During earlier days, the trend of people was to approach the government offices directly to get services from offices. The employees also have to do all work manually There are lots of limitations to this system like missing or losing of papers, time consuming, lack of interest etc. all these lead to corruption, red tapism and delay of work in government offices. A new approach of e governance has introduced in government offices. It is the application of information and communication technology for delivering government services, exchange of information and integration of various standalone systems. With the implementation of e governance, it is important to note it has effect on employees. Here the study mainly focuses on electronic means. Whether the employees are capable for operating these devices and whether these devices help them to perform their work efficiently is to be found out. The main objectives of the study were to analyse the impact of e governance in the workload of government employees. The research design used in this study is partly descriptive and partly analytical. Convenience sampling has been used to select the respondents from government offices. The attitude of employees towards their work and the transparency of services has also affected. So this study helps to find out the impact of e governance among employees in the post digitalization period. It provides guidelines to improve their performance in delivering government services. |
||
| Keywords | ||
| E- governance, Employees, Government services, Electronic media | ||
|
Statistics
Article View: 1384
|
||

