Digital Banking – An Indian Perspective
| ICIMP-2018 | SPECIAL ISSUE | SEP-2018 | Published Online: 03 October 2018 PDF ( 143 KB ) | ||
| Author(s) | ||
D.Venkateswara Rao
1;
CH.Balaji
2
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1Assistant Professor, Department of Commerce P.R. Govt College (A), Kakinada (India) 2Assistant Professor, Department of Commerce P.R. Govt College (A), Kakinada (India) |
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| Abstract | ||
Digital Banking may be viewed as adoption of various existing and emerging technologies by the banks, in concert with associated changes in internal operations as well as external relationships for providing superior customer services and experiences effectively and efficiently. Today we find ourselves in a digital wonderland, where the milkman accepts wallet payment without a fuss, a man buys a geometry set worth about Rs 100 for his daughter using a credit card and the vegetable vendor uses QR code based “Scan & Pay” utility. |
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| Keywords | ||
| Digital Banking, digital challenges in India | ||
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