A Study of Job Performance among Banking Employees in North-East India

DMS-SETWEPP | Special Issue | March-2019 | Published Online: 09 March 2019    PDF ( 259 KB )
DOI: https://doi.org/10.5281/zenodo.2598390
Author(s)
Seikhotinthang Haokip.T 1; LavanyaLatha. K 2

1Ph.D. Scholar, Department of Management Studies Pondicherry University (India)

2Assistant Professor, Department of Management Studies Pondicherry University (India)

Abstract

The purpose of the study is to examine, investigate and analyse the job performance among employees of banking industry. Job performance asses the performance of the employees and the expected job output from every employees in the organisation. In this present business world, many business organisations are facing various challenges in balancing and maintaining the job performance, this resulted in the need for appropriate human resource management (HRM)in the organization. This study will help the organisation to know the importance of job performance as one of the human resource (HR) practices and generates the idea of various important HR aspects for achieving organisational goals. For the present study, a total number of ten banks in Manipur were selected. It is a descriptive study with fifty samples chosen using stratified random sampling. The self-prepared questionnaire was self-administered to the respondents. The study revealed that education has a significant difference in the job performance. HR training such as technical or technology training, quality training, life skills training, soft skills training and legal training will certainly improve the job performance.

Keywords
Banking sector, human resource management, human resource training, job performance
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