Role of Venturesome Consumption on Post Purchase Dissonance
| ICCMCT-2018 | Special Issue | September 2018 | Published Online: 29 September 2018 PDF ( 303 KB ) | ||
| Author(s) | ||
Sulfiya KS
1;
Vineeth KM (Dr)
2;
Geetha M (Dr)
3
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1Research Scholar, PG and Research Department of Commerce, The Cochin College, Kochi, Kerala (India) 2Assistant Professor of Commerce, Maharaja’s College, Ernakulam, Kerala (India) 3Associate Professor and HOD, PG and Research Department of Commerce, The Cochin College, Kochi, Kerala (India) |
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| Abstract | ||
Satisfaction predicts and drives the consumer behavior, among them post purchase dissonance is a key demine which predicts the post purchase behavior of the consumers. Once the product brought doesn’t fulfills their satisfaction level than expected will create a sense of dissonance among them and surely it will affect the repurchase decisions. We all have a tendency to purchase or try something new out of our regular list .Sometimes trying something new will give an immense pleasure or else it will results in regret or dissonance. It may vary across individuals as it’s a psychological phenomenon. Hence this study focuses on the role of venturesome consumption on post purchase dissonance. |
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| Keywords | ||
| Consumer behavior, Post-Purchase Dissonance, Venturesome Consumption | ||
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