A study on Human Resources Practices on Employee Retention in Business Process Outsourcing in Trichy

Human resources practices are the source of revenue of all types of an organization. The employee retention plays an vital role in an organization. This paper mainly focusing on effectiveness of human resources practices in tackling employee retention can be enhanced by improving the compatibility between employee and organizational values. The most important HR practices have been identified with the help of literature. The practices are organization culture, compensation and training & development. And also study the most prominent employee retention strategies adopted by the organization. For this purpose, primary data for the research is collected with the help of questionnaire and secondary data collected through books, research paper, online journals, project reports and internet. The total population size is 1200 in that I took 120(i.e., 10% of population). The outcome of the study is expected to help the HR managers of BPO‟s in minimizing the attrition rate by developing effective retention strategies.