E-government Implementation In Ghana: prospects And Challenges

Electronic government has become a popular focus of government efforts in many countries around the world. E-government and internet has made an essential change in the whole society structure, values, culture and the ways of conducting business by utilizing the potential of information communication technology as a tool in the daily work. E-government helps in achieving greater efficiency in government performance by raising service performance, and service delivery, by eliminating inefficient processes and reducing bottlenecks and red tape in the service delivery process as much as possible. The purpose of the study was to examine the prospects and challenges of e-government implementation in Ghana. Specifically, the study sought to analyze the e-government implementation practices in the public sector of Ghana as well evaluate the impact of e-government implementation on the governance system in Ghana. The study adopted a positivism paradigm as a research philosophy, due to its appropriate formulation of hypothesis, exploration of the relationship and causality between variables in a specific industry, the independence of the researcher in the study. Also, a descriptive research design was applied due to its high degree of objectivity and neutrality. A cross-sectional study design was used for the collection of primary data through a structured questionnaire. A purposive sampling was used in the selection of public service institutions. The Yamane (1967) sample size technique was used in determining the sample size. The Statistical Package for Social Science (SPSS) 20 was applied in analyzing the conceptual properties of the scales and proposed model. The hypothesis developed for the study was tested using correlation analysis, whereas the studies proposed objectives tested using multiple regression analysis. The findings of the study indicate that all the four-hypothesis developed for the study were accepted in the data set. Moreover, three out of the four objectives of the study were supported in the data set. The findings of the study indicated that, E-government implementation impact governance system through availability of infrastructure, availability of uninterrupted power supply and financial and resource supply.It is recommended for policy makers, stakeholders and management of public sector institution to encourage the implementation of efficient E-government implementation in public sector institutions.