Work Attitudes of Doctors as a Precursor to Patient Care: A study of Indian Healthcare Sector

Healthcare forms an essential part of the service sector. The work attitudes carried by doctor’s form a very pertinent aspect to be delved into with respect to complex hospital work environment where patient care is at the fore. This study investigates the variables of organizational justice (distributive, procedural & interactional), general job satisfaction and organizational commitment (affective, continuous &normative) for 200 full time doctors working in Public, Private and Trust sector hospitals in North India. The data for the study is collected with the help of standardized tools through purposive sampling and is analyzed using correlation and regression techniques. Mediation of general job satisfaction in relationship to organizational justice and organizational commitment has also been studied. Significant results have been presented and implications discussed. The study can be used to evaluate existent HR practices and enhance perceptions of work attitudes.